About payment method
- Shopify Payments
- Apple Pay
- Google Pay
- Shop Pay
- Bank transfer (transfer fees are to be borne by the customer)
Mitsubishi UFJ Bank, Sumitomo Mitsui Banking Corporation, Japan Post Bank transfer
- Sagawa Express e-collect (only available if you wish to have it shipped by Sagawa Express. Only cash, credit cards cannot be used.)
Please receive the product in exchange for cash from the delivery person.
Separately, the following cash-on-delivery fee will be charged.
Under 10,000 yen: 330 yen
Under 30,000 yen: 440 yen
Under 100,000 yen: 550 yen
- Delivery at the store (please pay at the store).
Deadline for returns
As a general rule, we do not accept returns or exchanges of products due to customer convenience.
Please let us know within one week after the arrival of the product about the mistake of the shipped product or the defective product.
We will refund the purchase price (product price + various expenses such as shipping fee) or exchange it for another desired product of the same price.
In that case, we will bear the shipping fee. In addition, regarding damage during transportation, please contact us within 3 days after arrival. Please do not return the item. In any case, please contact us first.
In the case of defective products or incorrect delivery, we will bear the cost.
Basically, we only accept defective products and incorrect delivery.